The Working Group conducted its own research to understand the degree of confidence in the service from the owners of domains. They found that the credibility of the website is enhanced if the user sees icons VeriSign and TRUSTe, when it comes to commercial resources (expressed as 68%). Web sites of companies and trademarks, which are already known to users, too credible (63%). French “users”, for example, look whether there is in the address bar letters https, when turning a page of personal information.
Interesting data about what users are doing, if the site is in doubt. They begin to look for contact information on the site (67%), as well as reviews on the network (60%). When study participants were asked to find the domain of the site and its owner, most have done it correctly (66%) and was told that it was easy. They acknowledged that they found the information you were looking for (76%), and that the information they found in their opinion, is reliable (85%).
But in general, the experts agreed that the understanding of what Whois, among users is low (24%). 77% did not know that the owner of the site can be found in the Whois, and not only and not so much in the contacts. It is logical that as one of the main tasks of ICANN now propose to consider raising awareness of users.
The position of domain administrators about Whois quite controversial. For example, according to a survey of the Association of Administrators of European National Top Level Domain (CENTR) among its members, 66% of registrars allow their clients to hide your name in the service Whois. 64% of those who register in the national domain, said they, if necessary, will provide data to law enforcement authorities, and only 8% would do so only by court order.